Where are you guys located?

We are located in Australia. We send all of our products safely from within Australia, so customs is not involved at all. We 100% guarantee the delivery of your order.

Is it safe to order from you?

Our webstore is set-up securely offshore to ensure we can operate safely without interruption. We have spent a lot of money ensuring all data is encrypted with 128 bit SSL and kept safe. No need to worry about law enforcement receiving your information.

How do I know I'm getting what I pay for?

It’s normal to question legitimacy when purchasing these type of products online. There are a lot of fake and nasty companies looking to take advantage of you. We are happy to point you in the direction of numerous 3rd party customer reviews and can answer any questions you have in-depth. We encourage this, so you can feel confident before buying.

How long will it take to receive my order?

Depending on your location 2-5 business days is standard. All items are sent from within Australia within 24 hours of confirmed payment.

Some rural location may take slightly longer.

I haven't received my order yet?

Please allow for 3-6 business days before contacting us for tracking information. If your order hasn’t arrived after this time, we can investigate through the shipping company and give you an update.

Will my parcel be discretely labelled?

Yes, we will send in plain packaging with no hint of what could be inside. Discretion and safety is our priority.

How do I pay for my order?

Because of the nature of products we sell, we only accept bitcoin as payment. This is to ensure we can safely receive payment and to keep the transaction anonymous.

We recommend bitcoin.com.au to make the purchase.